1. Acceptance of Terms and Agreement Scope

By accessing, downloading, installing, or using Mananamana's digital board game platform, website, mobile applications, or any related services (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Mananamana ("Company," "we," "us," or "our"), a business strategy simulation platform provider. If you do not agree with any part of these Terms, you are prohibited from using or accessing our Services.

These Terms apply to all users of our Services, including but not limited to registered players, educational institutions, corporate clients, trial users, and website visitors. Additional terms may apply to specific features, programs, or services, which will be presented to you at the time of use.

By continuing to use our Services after any modifications to these Terms, you agree to be bound by the revised Terms. We recommend reviewing these Terms periodically to stay informed of any updates.

2. Comprehensive Service Description

Mananamana provides an educational digital board game platform that simulates business environments through gameplay mechanics. Our Services include:

Core Gaming Platform

• Interactive Business Simulation: Educational business strategy games with simulated market dynamics
• Multi-Industry Scenarios: Diverse business sectors including technology, retail, manufacturing, healthcare, and services
• Strategic Decision Practice: Scenarios designed for practicing critical thinking and exploring business concepts
• Simulated Market Dynamics: Educational economic conditions that respond to player actions
• Venture Management Tools: Educational business management features for learning about finance, operations, and strategy

Educational and Training Features

• Structured Learning Paths: Progressive educational programs for different experience levels
• Performance Analytics: Tracking of learning progress and educational achievements
• Educational Resources: Library of business concepts, case studies, and learning materials
• Learning Recognition: Acknowledgment of completed educational objectives and milestones
• Instructor Tools: Features designed for educators and training facilitators

Social and Collaborative Elements

• Multiplayer Capabilities: Collaborative and competitive gameplay with other users
• Team Management: Tools for group projects and collaborative learning experiences
• Networking Features: Educational networking opportunities within the platform
• Community Forums: Discussion spaces for sharing learning experiences and strategies
• Mentorship Programs: Connections between experienced and novice learners

Technical and Support Services

• Cross-Platform Access: Web, mobile, and tablet compatibility
• Cloud Synchronization: Progress tracking across devices
• Customer Support: Technical assistance and educational guidance
• Regular Updates: Platform improvements and new educational content
• Data Analytics: Personal and institutional learning progress reporting

Important Educational Disclaimer

Critical Notice: Mananamana is an educational simulation game designed for learning purposes only. Our platform does not provide financial advice, investment recommendations, or professional business consulting. All game scenarios are fictional and created for educational value. Users should not base real-world financial or business decisions solely on gameplay experiences. For actual financial or business advice, please consult qualified professionals. Results from using our educational platform may vary and are not guaranteed.

3. User Accounts and Registration Requirements

Account Creation and Eligibility

To access certain features of our Services, you must create a user account. By creating an account, you represent and warrant that:

• You are at least 13 years of age (or the minimum age required in your jurisdiction)
• You have the legal capacity to enter into binding agreements
• All information provided during registration is accurate, current, and complete
• You will maintain and update your account information to keep it accurate
• You are not prohibited from using our Services under applicable laws

Account Security and Responsibilities

You are responsible for maintaining the security and confidentiality of your account credentials. You agree to:

• Password Security: Create a strong, unique password and keep it confidential
• Account Monitoring: Monitor your account for unauthorized access or suspicious activity
• Immediate Notification: Report any security breaches or unauthorized use immediately
• Authorized Use Only: Ensure that only you or authorized individuals access your account
• Compliance Responsibility: Accept full responsibility for all activities under your account

Account Types and Permissions

We offer different account types with varying features and permissions:

• Individual Accounts: Personal use with standard features and limitations
• Educational Accounts: Enhanced features for students and educators
• Corporate Accounts: Business-focused features for professional training
• Administrative Accounts: Management capabilities for institutional users

Account Suspension and Termination

We reserve the right to suspend, restrict, or terminate accounts that:

• Violate these Terms or our community guidelines
• Engage in fraudulent, abusive, or illegal activities
• Compromise the security or integrity of our Services
• Interfere with other users' enjoyment of the platform
• Remain inactive for extended periods (as defined in our retention policy)

4. Acceptable Use Policy and Prohibited Activities

Permitted Uses

You may use our Services for legitimate educational, training, and entertainment purposes in accordance with these Terms. Permitted activities include:

• Playing games and participating in simulations for learning purposes
• Accessing educational content and resources
• Collaborating with other users in appropriate educational contexts
• Providing constructive feedback and participating in community discussions
• Using our Services for classroom instruction and corporate training

Strictly Prohibited Activities

You agree not to use our Services to engage in any of the following prohibited activities:

Legal and Regulatory Violations

• Violating any applicable local, state, national, or international laws or regulations
• Infringing on intellectual property rights of any party
• Engaging in activities that constitute fraud, money laundering, or other financial crimes
• Violating privacy rights or data protection laws

Platform Security and Integrity

• Attempting to gain unauthorized access to our systems, servers, or networks
• Introducing viruses, malware, or other malicious code
• Reverse engineering, decompiling, or attempting to extract source code
• Circumventing security measures or access controls
• Using automated systems, bots, or scripts to access our Services

User Conduct and Community Standards

• Harassing, threatening, or intimidating other users
• Transmitting hate speech, discriminatory content, or offensive material
• Impersonating other individuals or entities
• Sharing inappropriate, explicit, or harmful content
• Spamming or sending unsolicited communications

Commercial and Competitive Activities

• Using our Services for unauthorized commercial purposes
• Reselling, redistributing, or sublicensing access to our Services
• Creating competing products or services using our intellectual property
• Data mining or scraping content for commercial use

5. Intellectual Property Rights and Ownership

Our Intellectual Property

All content, features, functionality, and materials available through our Services, including but not limited to text, graphics, logos, icons, images, audio clips, video content, software code, algorithms, and game mechanics, are owned by Mananamana or our licensors and are protected by:

• Copyright laws and international copyright treaties
• Trademark laws and trademark registrations
• Trade secret and proprietary information protections
• Patent rights and patent applications
• Other applicable intellectual property laws

Limited License to Users

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use our Services for personal, educational, or authorized business purposes
• Download and use our mobile applications on your personal devices
• Access and view content within the normal operation of our Services
• Print or download materials specifically designated as downloadable

User-Generated Content

You retain ownership of original content you create or submit through our Services ("User Content"). However, by submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to:

• Use, reproduce, modify, and display your User Content in connection with our Services
• Create derivative works based on your User Content for platform improvement
• Distribute and publicly perform your User Content within our platform
• Sublicense these rights to our service providers and partners as necessary

Intellectual Property Infringement

We respect intellectual property rights and expect our users to do the same. If you believe your intellectual property rights have been infringed, please contact us with detailed information including:

• Description of the copyrighted work or intellectual property claimed to be infringed
• Location of the allegedly infringing material on our platform
• Your contact information and statement of good faith belief
• Statement of accuracy and authority to act on behalf of the rights owner

6. Payment Terms, Billing, and Refund Policy

Pricing and Payment Structure

Our Services are offered through various pricing models including one-time purchases, subscription plans, and institutional licensing. All prices are displayed in the applicable currency and include applicable taxes where required by law.

• Subscription Services: Recurring billing for ongoing access to premium features
• One-Time Purchases: Access to specific game editions or content
• Educational Licensing: Volume pricing for schools and educational institutions
• Corporate Packages: Customized pricing for business training programs

Payment Processing and Authorization

Payments are processed securely through third-party payment processors. By providing payment information, you:

• Authorize us to charge your designated payment method for all applicable fees
• Represent that you have the legal right to use the provided payment method
• Agree to pay all charges incurred under your account
• Accept responsibility for any fees imposed by your financial institution

Billing Cycles and Automatic Renewal

For subscription services:

• Billing occurs at the beginning of each billing cycle (monthly, annually, etc.)
• Subscriptions automatically renew unless cancelled before the renewal date
• You will receive advance notice of upcoming renewals and charges
• Price changes will be communicated with at least 30 days' notice

Refund and Cancellation Policy

Refund eligibility depends on the type of purchase and circumstances:

• Subscription Cancellations: You may cancel at any time; access continues until the end of the current billing period
• Technical Issues: Refunds available for services that cannot be delivered due to technical problems
• Unauthorized Charges: Full refunds for charges made without proper authorization
• Satisfaction Consideration: Limited refund period for new users (terms apply)
• Educational Refunds: Special consideration for educational institutions with specific requirements

To request a refund, contact our support team at +1 (587) 214-3906 with your account information and reason for the request.

Price Changes and Notifications

We reserve the right to modify pricing for our Services. Price changes will be communicated through:

• Email notifications to your registered email address
• In-app notifications and account dashboard updates
• Website announcements for significant changes
• At least 30 days' advance notice for subscription price increases

7. Privacy, Data Protection, and User Information

Your privacy is fundamental to our relationship with you. Our collection, use, and protection of personal information is governed by our comprehensive Privacy Policy, which is incorporated into these Terms by reference.

Data Collection and Use

We collect and process personal information to provide, improve, and personalize our Services. This includes:

• Account information and user preferences
• Gameplay data and learning progress
• Technical information about your device and usage patterns
• Communication records and support interactions

Data Security Commitment

We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security audits. However, no system is completely secure, and you acknowledge the inherent risks of transmitting information over the internet.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

For complete details about our privacy practices, please review our Privacy Policy.

8. Educational Use and Institutional Licensing

Educational Institution Agreements

We offer specialized licensing for educational institutions, including schools, universities, and training organizations. Educational use is subject to additional terms that may include:

• Volume licensing discounts and institutional pricing
• Enhanced privacy protections for student data
• Compliance with educational privacy laws (FERPA, COPPA, etc.)
• Administrative tools for educators and institution managers
• Integration capabilities with learning management systems

Student Privacy and FERPA Compliance

When used in educational settings, we comply with applicable educational privacy laws, including the Family Educational Rights and Privacy Act (FERPA). We act as a school official with legitimate educational interests when processing student data on behalf of educational institutions.

Instructor and Administrator Responsibilities

Educational users with administrative privileges agree to:

• Ensure appropriate use of the platform by students and staff
• Maintain the confidentiality of student information
• Comply with institutional policies and applicable laws
• Provide appropriate supervision and guidance for platform use

9. Disclaimers and Limitation of Warranties

Service Availability and Performance

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Merchantability: Fitness for commercial use or sale
• Fitness for Purpose: Suitability for your specific needs or objectives
• Non-Infringement: Freedom from third-party intellectual property claims
• Uninterrupted Service: Continuous availability without downtime or interruptions
• Error-Free Operation: Freedom from bugs, errors, or technical issues
• Data Accuracy: Completeness or accuracy of content and information

Educational and Training Disclaimers

Important Educational Notice: Our platform is designed for educational and training purposes only. We make no warranties regarding:

• The accuracy or completeness of educational content
• The effectiveness of our training methods for specific learning outcomes
• The applicability of game scenarios to real-world business situations
• The achievement of specific educational or professional goals
• The suitability of our content for specific educational standards or curricula
• Any specific results or outcomes from using our educational platform

Third-Party Content and Services

Our Services may include content, links, or integrations with third-party services. We do not endorse, warrant, or assume responsibility for any third-party content, products, or services.

Technical Limitations

You acknowledge that:

• Internet connectivity and device compatibility may affect service quality
• Software updates may temporarily disrupt service availability
• Technical maintenance may require scheduled downtime
• Performance may vary based on user location and network conditions

10. Limitation of Liability and Damages

Scope of Liability Limitations

To the maximum extent permitted by applicable law, Mananamana, its officers, directors, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Lost Profits: Business profits, revenue, or income losses
• Data Loss: Loss of data, information, or content
• Business Interruption: Disruption to business operations or activities
• Opportunity Costs: Lost business opportunities or competitive advantages
• Reputation Damage: Harm to business or personal reputation
• Educational Setbacks: Delays or disruptions to educational progress

Maximum Liability Cap

In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount you have paid to us in the twelve (12) months preceding the claim, or $100 USD, whichever is greater.

Exceptions to Liability Limitations

These limitations do not apply to:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Gross negligence or willful misconduct
• Violations of applicable consumer protection laws
• Other liabilities that cannot be excluded by law

User Responsibility and Risk Assumption

You acknowledge and agree that:

• You use our Services at your own risk and discretion
• You are responsible for implementing appropriate data backup and security measures
• You should not rely solely on our Services for critical business or educational decisions
• You bear responsibility for any consequences of your actions within our platform

11. Indemnification and User Obligations

You agree to indemnify, defend, and hold harmless Mananamana, its affiliates, officers, directors, employees, agents, suppliers, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from or related to:

• Terms Violations: Your violation of these Terms or any applicable laws
• User Content: Content you submit, post, or transmit through our Services
• Account Misuse: Unauthorized use of your account or security breaches
• Third-Party Claims: Claims by third parties related to your use of our Services
• Intellectual Property: Infringement of intellectual property rights
• Privacy Violations: Violations of privacy rights or data protection laws
• Negligent Acts: Your negligent or wrongful acts or omissions

This indemnification obligation survives termination of these Terms and your use of our Services.

12. Governing Law and Dispute Resolution

Applicable Law

These Terms and your use of our Services are governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to conflict of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

Jurisdiction and Venue

Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or provincial courts located in Calgary, Alberta, Canada. You hereby consent to the personal jurisdiction and venue of such courts.

Dispute Resolution Process

Before initiating formal legal proceedings, we encourage users to attempt resolution through:

• Direct Communication: Contact our support team to discuss and resolve issues
• Mediation: Voluntary mediation through a mutually agreed mediator
• Arbitration: Binding arbitration for disputes exceeding specified thresholds

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

13. Termination and Account Closure

Termination by User

You may terminate your account and discontinue use of our Services at any time by:

• Using the account deletion feature in your account settings
• Contacting our support team with a termination request
• Cancelling any active subscriptions through your account dashboard

Termination by Mananamana

We may suspend or terminate your access to our Services immediately, without prior notice, for:

• Material breach of these Terms or our policies
• Fraudulent, abusive, or illegal activities
• Repeated violations of community guidelines
• Non-payment of fees or charges
• Extended periods of account inactivity
• Legal or regulatory requirements

Effects of Termination

Upon termination of your account:

• Your access to our Services will be immediately revoked
• Your account data may be deleted in accordance with our retention policy
• Outstanding fees and charges remain due and payable
• Certain provisions of these Terms will survive termination
• You may lose access to purchased content and progress data

Data Retention After Termination

Following account termination, we may retain certain information as required by law, for legitimate business purposes, or to enforce these Terms. You may request data deletion subject to applicable legal and business requirements.

14. Changes to Terms and Service Modifications

Terms Updates and Revisions

We reserve the right to modify, update, or revise these Terms at any time to reflect changes in our Services, legal requirements, or business practices. We will notify you of material changes through:

• Email notifications to your registered email address
• Prominent notices on our website and within our Services
• In-app notifications for significant changes
• Updates to the "Last updated" date at the top of these Terms

Acceptance of Modified Terms

Your continued use of our Services after any modifications to these Terms constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must discontinue use of our Services.

Service Changes and Updates

We may modify, update, or discontinue features of our Services at any time. We will provide reasonable notice for significant changes that materially affect your use of our Services.

Grandfathering and Transition Periods

For existing users, we may provide transition periods or grandfathering arrangements for certain changes, particularly those affecting pricing or core functionality.

15. Contact Information and Support

If you have any questions, concerns, or requests regarding these Terms of Service or our Services, please contact us through the following channels:

We are committed to addressing your inquiries promptly and will respond to all communications within 48 hours during business days. For urgent matters, please call our support line directly.