1. Introduction and Overview
This Cookie Policy explains how Mananamana ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website, use our digital board game platform, or interact with our services (collectively, the "Services"). This policy should be read in conjunction with our Privacy Policy and Terms of Service.
By continuing to use our Services, you consent to our use of cookies and similar technologies as described in this policy. If you do not agree with our use of cookies, you should adjust your browser settings or discontinue use of our Services.
We are committed to transparency about our data practices and providing you with meaningful choices about how your information is collected and used through these technologies.
2. What Are Cookies and Similar Technologies?
Cookies Defined
Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit our website or use our services. They contain information that helps us recognize your device and remember your preferences and activities across sessions.
Types of Cookies
We use several types of cookies, categorized by their function and duration:
- Session Cookies: Temporary cookies that are deleted when you close your browser or end your session
- Persistent Cookies: Cookies that remain on your device for a specified period or until you delete them
- First-Party Cookies: Cookies set directly by our website and services
- Third-Party Cookies: Cookies set by external services we use, such as analytics providers
Similar Technologies
In addition to cookies, we may use other similar technologies:
- Web Beacons (Pixels): Small transparent images that help us track user interactions
- Local Storage: Browser storage that allows us to store data locally on your device
- Session Storage: Temporary storage that expires when you close your browser tab
- Device Fingerprinting: Techniques that collect device characteristics for identification
- Software Development Kits (SDKs): Code libraries that enable functionality in our mobile applications
3. How and Why We Use Cookies
Essential Service Functions
We use cookies to enable core functionality of our platform and provide you with a seamless experience:
- User Authentication: Maintaining your login status and securing your account
- Game State Management: Preserving your game progress and settings between sessions
- Security Protection: Detecting and preventing fraudulent activities and security threats
- Load Balancing: Distributing traffic across our servers for optimal performance
- Error Tracking: Identifying and resolving technical issues that affect user experience
Personalization and User Experience
We enhance your experience by remembering your preferences and customizing content:
- User Preferences: Storing your language, theme, and display settings
- Game Customization: Remembering your difficulty levels and gameplay preferences
- Content Personalization: Tailoring educational content to your learning progress
- Interface Optimization: Adapting the user interface based on your usage patterns
- Accessibility Features: Maintaining accessibility settings and accommodations
Performance Monitoring and Analytics
We analyze how our Services are used to improve performance and user satisfaction:
- Usage Analytics: Understanding how users interact with our platform and features
- Performance Metrics: Monitoring loading times, response rates, and system performance
- Error Analysis: Identifying and diagnosing technical problems and bugs
- Feature Effectiveness: Measuring the success and adoption of new features
- User Journey Mapping: Analyzing user paths through our platform to optimize design
Communication and Marketing
With your consent, we may use cookies for marketing and communication purposes:
- Email Tracking: Measuring email open rates and click-through rates
- Campaign Effectiveness: Evaluating the success of marketing campaigns
- Content Recommendations: Suggesting relevant educational content and features
- Promotional Targeting: Delivering relevant offers and announcements
- Cross-Platform Integration: Coordinating experiences across different devices and platforms
4. Detailed Cookie Categories
Strictly Necessary Cookies
These cookies are essential for our Services to function properly and cannot be disabled without significantly impacting functionality:
- Authentication Cookies: Verify your identity and maintain login sessions
- Security Cookies: Protect against cross-site request forgery and other security threats
- Load Balancing Cookies: Ensure requests are routed to the appropriate servers
- Session Management: Maintain your game state and progress during active sessions
- Consent Management: Remember your cookie preferences and consent choices
Legal Basis: These cookies are necessary for the performance of our contract with you and the provision of our Services.
Performance and Analytics Cookies
These cookies help us understand how our Services are used and identify areas for improvement:
- Google Analytics: Tracks user behavior, traffic sources, and content engagement
- Performance Monitoring: Measures page load times, server response times, and error rates
- User Experience Analytics: Analyzes user interactions, click patterns, and navigation flows
- A/B Testing: Enables testing of different features and interface designs
- Crash Reporting: Collects information about application crashes and technical errors
Legal Basis: Our legitimate interest in improving our Services and user experience.
Functional Cookies
These cookies enable enhanced functionality and personalization features:
- Preference Storage: Remember your language, region, and display preferences
- Game Settings: Store your gameplay preferences, difficulty levels, and customizations
- Educational Progress: Track your learning progress and completed modules
- Social Features: Enable sharing and collaboration features with other users
- Accessibility Settings: Maintain your accessibility preferences and accommodations
Legal Basis: Our legitimate interest in providing personalized and enhanced user experiences.
Marketing and Advertising Cookies
These cookies are used to deliver relevant marketing content and measure campaign effectiveness:
- Campaign Tracking: Measure the effectiveness of our marketing campaigns
- Retargeting: Show relevant advertisements to users who have visited our Services
- Email Marketing: Track email opens, clicks, and engagement rates
- Social Media Integration: Enable sharing and integration with social media platforms
- Conversion Tracking: Measure the success of marketing efforts in driving user actions
Legal Basis: Your explicit consent, which you can withdraw at any time.
Third-Party Service Cookies
We work with trusted third-party services that may set their own cookies:
- Payment Processors: Secure payment processing and fraud prevention
- Customer Support: Live chat and support ticket management systems
- Content Delivery Networks: Faster content delivery and improved performance
- Educational Partners: Integration with learning management systems and educational tools
- Analytics Providers: Advanced analytics and user behavior insights
5. Third-Party Cookies and Services
Analytics and Performance Services
We use third-party analytics services to better understand how our Services are used:
- Google Analytics: Comprehensive web analytics and user behavior tracking
- Google Tag Manager: Management and deployment of tracking codes and pixels
- Hotjar: User session recordings and heatmap analysis (when applicable)
- Mixpanel: Advanced user analytics and cohort analysis
Payment and Security Services
Our payment and security partners may use cookies to provide secure transactions:
- Stripe: Secure payment processing and fraud detection
- PayPal: Alternative payment processing and buyer protection
- Cloudflare: Security protection and content delivery optimization
- reCAPTCHA: Bot detection and spam prevention
Customer Support and Communication
We use third-party services to provide customer support and communication:
- Zendesk: Customer support ticket management and live chat
- Intercom: User communication and support messaging
- Mailchimp: Email marketing and newsletter management
- SendGrid: Transactional email delivery and tracking
Educational and Integration Services
For educational users, we may integrate with learning management systems:
- Canvas: Learning management system integration
- Blackboard: Educational platform connectivity
- Google Classroom: Assignment and grade synchronization
- Microsoft Teams: Collaboration and communication tools
Third-Party Privacy Policies
Each third-party service has its own privacy policy and cookie practices. We encourage you to review their policies:
6. Cookie Duration and Retention
Session Cookies
Session cookies are temporary and are automatically deleted when you:
- Close your web browser or mobile application
- End your active session by logging out
- Clear your browser's session data
- Remain inactive for an extended period (typically 30 minutes)
Persistent Cookies
Persistent cookies remain on your device for specified periods:
- Short-term (1-30 days): User preferences and recent activity tracking
- Medium-term (1-12 months): Authentication tokens and personalization settings
- Long-term (1-2 years): Analytics data and long-term user behavior patterns
- Extended (2+ years): Essential security and fraud prevention data
Automatic Expiration
All cookies have expiration dates and will be automatically removed when they expire. You can also manually delete cookies at any time through your browser settings.
Cookie Refresh
Some cookies may be refreshed or renewed when you interact with our Services, extending their duration. This helps maintain functionality and security while you actively use our platform.
7. Managing Your Cookie Preferences
Browser-Based Cookie Controls
Most web browsers provide built-in tools to manage cookies:
- View Cookies: See which cookies are stored on your device
- Delete Cookies: Remove existing cookies individually or in bulk
- Block Cookies: Prevent specific websites from setting cookies
- Cookie Notifications: Receive alerts when websites attempt to set cookies
- Third-Party Blocking: Block cookies from third-party services while allowing first-party cookies
Browser-Specific Instructions
Here's how to manage cookies in popular browsers:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
- Internet Explorer: Tools > Internet Options > Privacy > Advanced
Mobile Device Settings
For mobile applications, you can manage tracking through device settings:
- iOS: Settings > Privacy & Security > Tracking > Allow Apps to Request to Track
- Android: Settings > Privacy > Ads > Opt out of Ads Personalization
- App-Specific Settings: Check individual app settings for privacy controls
Industry Opt-Out Tools
You can opt out of certain types of tracking through industry initiatives:
8. Impact of Disabling Cookies
Essential Functionality Impact
Disabling essential cookies may significantly affect your ability to use our Services:
- Login Issues: You may need to log in repeatedly or be unable to maintain sessions
- Game Progress: Your game state and progress may not be saved between sessions
- Security Vulnerabilities: Reduced protection against security threats and fraud
- Performance Problems: Slower loading times and reduced system efficiency
- Feature Limitations: Some interactive features may not work properly
Personalization and Convenience
Disabling functional cookies will impact personalization features:
- Lost Preferences: Language, theme, and display settings will not be remembered
- Repeated Setup: You'll need to reconfigure settings each time you visit
- Generic Experience: Content and recommendations will not be personalized
- Accessibility Issues: Accessibility settings may not persist between sessions
Analytics and Improvement
Blocking analytics cookies affects our ability to improve our Services:
- Reduced Insights: We'll have less information about user preferences and behavior
- Slower Improvements: Feature development may be less targeted and effective
- Performance Monitoring: We may not detect and resolve technical issues as quickly
Alternative Solutions
If you prefer to limit cookies, consider these alternatives:
- Selective Blocking: Allow essential cookies while blocking others
- Private Browsing: Use incognito or private browsing modes
- Regular Clearing: Periodically clear cookies while allowing them during sessions
- Browser Extensions: Use privacy-focused browser extensions for granular control
9. International Considerations and Compliance
Global Privacy Regulations
Our cookie practices comply with various international privacy regulations:
- GDPR (European Union): General Data Protection Regulation requirements for consent and transparency
- CCPA (California): California Consumer Privacy Act provisions for data collection disclosure
- PIPEDA (Canada): Personal Information Protection and Electronic Documents Act compliance
- ePrivacy Directive (EU): Specific requirements for cookies and electronic communications
- LGPD (Brazil): Lei Geral de Proteção de Dados requirements for data processing
Consent Management
We implement consent management practices appropriate for different jurisdictions:
- Explicit Consent: Clear, affirmative consent for non-essential cookies
- Granular Controls: Separate consent options for different cookie categories
- Withdrawal Rights: Easy mechanisms to withdraw consent at any time
- Record Keeping: Documentation of consent choices and timestamps
Cross-Border Data Transfers
When cookies involve international data transfers, we ensure appropriate safeguards:
- Adequacy Decisions: Transfers to countries with adequate protection levels
- Standard Contractual Clauses: Legal frameworks for secure international transfers
- Certification Schemes: Participation in recognized privacy certification programs
- Binding Corporate Rules: Internal policies for multinational data transfers
10. Updates to This Cookie Policy
Policy Revision Process
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. Updates may be necessary due to:
- New Technologies: Implementation of new tracking technologies or tools
- Legal Changes: Updates to privacy laws and regulations
- Service Enhancements: New features or functionality that require additional cookies
- Third-Party Changes: Modifications to third-party services we use
- User Feedback: Improvements based on user questions and concerns
Notification Methods
We will notify you of significant changes to this Cookie Policy through:
- Email Notifications: Direct communication to your registered email address
- Website Banners: Prominent notices on our website and platform
- In-App Notifications: Alerts within our mobile and web applications
- Updated Date: Revision of the "Last updated" date at the top of this policy
- Version History: Maintenance of previous policy versions for reference
Continued Use and Acceptance
Your continued use of our Services after any changes to this Cookie Policy constitutes acceptance of the updated policy. If you do not agree with the changes, you should adjust your cookie preferences or discontinue use of our Services.
Review Recommendations
We recommend reviewing this Cookie Policy periodically to stay informed about:
- How we use cookies and similar technologies
- Your rights and choices regarding cookies
- Changes to our data practices and third-party partnerships
- New privacy tools and controls available to you
11. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and similar technologies, please contact us:
We are committed to addressing your privacy concerns promptly and transparently. We will respond to all cookie-related inquiries within 30 days of receipt and provide clear explanations of our practices and your options.
Additional Resources
For more information about cookies and online privacy, you may find these resources helpful:
